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    FAQ

    WE LIKE THE WAY WE ROLL- All about wraps and crusts

    • What are your wraps made of?
      We have 19 variants of wraps. All the ingredients are listed in the description below each wrap.
      For the whole list click here.

    • What’s the shelf life of the wraps/crusts?
      A sealed bag can be frozen for up to 3 months from the date of delivery. Once opened, unused products can be put into a ziplock bag and put back in the freezer. Thawing can be done by leaving the bag in the refrigerator overnight or at room temperature for 15-20 minutes. The product is made of pure ingredients with zero preservatives- at room temperature, it will get spoilt within 24 hours.

    • Can I refreeze after thawing the wraps/ crusts?
      In general, after thawing you should not refreeze, as per food safety standards as it degrades the quality of the product.

    • Are your crust pre-cooked?
      Yes, all our crusts are pre-cooked.

    • Can the crust be made on a pan?
      Yes, it has been done before. Cook it on a hot tawa and cover it once the base has reached your desired level of crispness.

    • Which crust is good if you are on a Keto diet?
      1) Almond
      2) Cauliflower and whey crust

    • What flour do you use for your wraps?
      While rolling our wraps, we dust them with water chestnut flour.

    • Can we store them in the fridge?
      We advice you to put the wraps/crusts in the freezer for longer shelf life.

    • Can we store the wraps/crusts at room temperature?
      As we don’t use any preservatives and they are made fresh daily they can’t be stored at room temperature.

    • What’s the best way to make a pizza using your crusts?
      Preheat the oven to 220-240 celsius.
      Top your pizza and cook in the oven for 4-5 minutes. If you want your base to be crispy you can finish your pizza on a nonstick pan.

    • Which crust would you recommend which tastes closest to the actual pizza base?
      1) Quinoa
      2) Buckwheat

    • Which wraps are good if you are on a Keto diet?
      1) Spinach
      2) Moringa
      3) Cauliflower
      4) Fenugreek.

    WE LOAF YOU- Everything about our BREAD

    • Are your bread vegan?
      Our buckwheat and Multiseed bread are vegan.

    • Which bread is good if you are on a Keto diet?
      Almond bread

    • Why isn’t the bread sliced and sold as a loaf?
      We sell the bread as a loaf, to prevent it from drying, to have a longer shelf life, and most importantly to avoid wastage.

    • What’s the starch you use in the bread?
      Click here for full ingredients
    • What’s the best way to store the bread?
      Bread loaves can be stored in the freezer for about 3 months. If stored in fridge best to consume within 8 days.

    • How long does it take to thaw the bread?
      Thaw overnight in the fridge.

    • What’s the shelf life of the bread?
      Bread has to be frozen or refrigerated. It is best before 5 days from the production date (refrigerated)

    What do you call a fake noodle? AN IMPASTA – ALL ABOUT PASTA

    • Is the pasta/noodles pre-cooked?
      Yes, all our pasta variants are pre-cooked.

    • What varieties of pasta/noodles do you have?
      Click here for more details.

    • What’s the shelf life of the pasta?
      Pasta has to be refrigerated or frozen. If refrigerated, it is best before 5 days from the production date and if frozen it can be stored for up to 3 months.
    • How do we store the fresh pasta?
      Pasta to be refrigerated, 0-5 degrees Celcius for up to 5 days.

    • Can we freeze the pasta?
      Product may be frozen below -18 degrees Celcius for up to 3 months. Thaw to room temperature before use.

    • What’s the best way to make pasta?
      Our pasta is a fresh pre-cooked product. You may blanch it in hot water for 10 seconds or can be used directly out of the fridge without blanching and directly tossing it in the sauce.

    Chit-chat-Gupshup Time- ALL ABOUT SNACKS

    • Are the nachos fried?
      Yes, they are fried in cold-pressed safflower oil.

    • What’s the sev made of?
      Click here for details

    • Is the Beetroot/Moringa sev fried?
      Yes, they are fried in cold-pressed safflower oil.
    • Is the Lavash cracker baked or fried?
      Lavash cracker is baked.

    • What’s the shelf life of your dry snack items?
      All dry snack items are to be stored at room temperature (26 degrees to 29 degrees Celsius). Once opened, store in an airtight container. Best before 3 months from the production date.

    • Can I store them in the fridge for longer shelf life?
      No, do not refrigerate/freeze the dry snack items

    ALL ABOUT SAUCES

    • What’s the shelf life of your sauces?
      They can be stored in the fridge for 30 days and can be stored for up to 3 months if frozen.

    • Is the hot chilli sauce vegan?
      Yes, they are!

    • Do you have pasta sauces?
      Yes we do, click here
    • Do I need to dilute the pasta sauce or use it as is?
      That’s totally up to the consistency you are looking for. You could dilute it with water/milk/cream.

    • Which pasta/pizza sauce is vegan?
      Click here for more info

    Having a mental BAKE down?- ALL ABOUT OUR BAKED PRODUCTS

    • What’s the shelf life of brownies?
      The brownies have to be refrigerated and are to be consumed best before 7 days from the production date if refrigerated. If frozen they can last for up to 3 months.

    • Are you planning to introduce more desserts?
      Yes, very soon. Join our broadcast list to get to know all our regular updates. Drop a WhatsApp message on +91 77580 99608 and let us know that you want to join the broadcast.

    • The brownie becomes very dry after a few days in the fridge, what’s the best way to avoid it?
      Store it in an airtight container (refrigerated).

    • What’s the sweetener for Keto desserts?
      Erythritol.
    • What is Erythritol?
      Erythritol is a sugar alcohol used as a sugar substitute that has low or no calories.

    • How to store the cookies?
      Store in an airtight container and keep away from sunlight.

    • What’s the shelf life of cookies?
      Store in an airtight container and the best before is 3 months from the production date.

    • Do you have vegan cookies?
      Click here for more info

    BE-LEAF IN US- we are in this together

    • Can I have these products if I have diabetes/thyroid?
      For any pre-existing medical conditions, we recommend consulting your family doctor/nutritionist on recommendations for what you should order.

    • I have read buckwheat is a grain, why are you using buckwheat?
      Buckwheat is a pseudocereal with grain-like functionality. It is also a cousin to amaranth and they belong to the Amrantheus family, which are seeds, thus nutritionally denser than grains.

    • Are you sure there’s no gluten in this as I have celiac disease?
      We take full guarantee that no glutinous products enter our kitchen, but we do carry the risk of contamination of our raw material during transit.
    • Do you use any preservatives?
      No, all Get Sorted products are 100% preservative-free.

    • I have a severe allergy to sugar or any form of sugar substitute, do you use sugar in any products?
      We don’t use refined sugar in our kitchen. We use Jaggery in a few products and Erythritol for keto desserts (check labels for products, we are very transparent about our ingredients) but we mainly are for naturally sweetened foods like figs, apricots, and dates.

    • Can you share recipes for wraps and crusts?
      The product labels carry details of the ingredients used in our product, but we can’t share the recipe and method of making it.

    THE BETTER BATTER – all about our batters

    • Is the Quinoa Dosa batter liquid or dry? Can you please make dry batter?
      The dosa batter is liquid. We are doing some R&D on dry Dosa batter and we hopefully will launch it soon. Keep yourself updated by signing up for our broadcast list to get our regular updates.

    • Which batter would you recommend? Quinoa or Buckwheat Dosa batter?
      That’s IS totally up to your taste profile. Both have very different tastes and also their macros are different.
      Click here for more info

    • Do you use rice in the batter?
      We are a grain-free brand, so no we don’t use any rice in the batter.
      For ingredients click here.

    • What’s the shelf life of the Dosa batters?
      Dosa batter is best before 3 months from production date- frozen.
    • How do I thaw the Dosa batter?
      Thaw it overnight in the fridge before use.

    • Can I refreeze after I thaw the batter?
      No, it’s not recommended to refreeze the batter.

    • What’s the proportion of urad dal and quinoa in your dosa batter?
      In general ratio of lentils used in our Dosa batters ranges between 20 – 30 percent of the overall weight.
      For full ingredients click here

    ALL ABOUT LOGISTICS

    How often do you deliver to Mumbai?
    We do same-day delivery for Mumbai and Pune.

    What time can we expect the delivery on Wednesday and Sunday?
    You can expect it anytime between 12 and 6 PM.

    Are we informed if there are any delivery delays from your end?
    Yes, absolutely. We will broadcast a message informing the same(please join our broadcast list when you sign up at the website)

    On the days of delivery, if we request an earlier time slot, is it possible?
    Yes, it is. You can reach out to us on our WhatsApp business number +91 77580 99608 and request us regarding the same.

    Do you deliver Pan India?
    We deliver to some cities in India. For more details, please reach out to us on our WhatsApp business number 7758099608

    Your delivery charges are pretty steep. How can I avoid it?
    Orders above INR 1500/- are not charged any delivery amount.

    What’s the delivery cycle for Pune?
    Once you place your order, we will deliver within 24 hours.

    SAFETY AND HYGIENE during covid times

    What measures are you taking to ensure safe delivery to customers during Covid times?

    Ensuring the delivery of safe and hygienic food to our customers is paramount for us. We maintain strict hygiene standards at our production facilities and also while dispatching orders to our delivery partners. A temperature check is a must before handing the package to the delivery partner. We make sure there is contactless delivery, lowering the risk of transmission. We distribute face masks to our team members as well as our delivery partner and hand sanitization is a must before we hand over the parcel. So be rest assured, your safety is our priority.

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